will help you (users) to understand the possible data processing taken
by us for the services provided by our website, software and
applications (the Service).
* By visiting, installing or using the Service, you understand and
consent to be legally bound by this Policy, otherwise, you may not
use the Service.
* We may amend this Policy from time to time without notice,
continued visiting, installing or using the Service after each
amendment in effect means that you understand and consent to the
* The Service is direct to users aged 13 and above, if you are
under 13, you may not use the Service and your consent will be
2. Minimal Data
* The Service is designed based on the principle of minimal data
and all the processing is done under the legal basis of the
agreements including this Policy and the
Terms of Service between you and us,
authorized by your clear consent. The Service does NOT log what
you do while connected to the Service, does NOT log any content of
any communications unless the communication is with us, does NOT
log your original IP address.
3. Information We Collect and Store
* Personal information: The Service barely records your personal
information except your geographic at the city level (please note
that additional information may be collected if you contact us).
* Non-personal information: (i) Data related to your device
information and, app version, connection time stamp, the server
and the protocol you connected, total data used, network type and
the error report (if any) will be automatically collected when you
visit or use the Service. (ii) Analysis of our servers, which is
non-identifying, like the analysis of the sites visited through
the Service. This is a mixed big data from all our users.
4. How We Use Your Information
* We will not sell, use or disclose any personal data to third
parties for any purpose without your permission. We will not do
targeted advertising, user profiling, or snoop your privacy. We
will only use your information in certain ways and for certain
purposes, as stated in this Policy.
* Your geographic is mainly used to analyze our product
distribution and for product planning. Non-personal information is
mainly used for the Service's optimization, for example, when
something wrong and you ask us for user support, we need specific
data to figure it out and then shoot the trouble. We may also use
the information above to track the features of the Service to
better analyze, understand, and enhance the Service, and to
further improve the experience and satisfaction of our users.
5. How We Store Your Information
* The data of our users is stored in servers located in the EU and
may be accessed by us from time to time outside the EU, for the
purpose of providing and boosting the Service to you.
* As to the storing period, the server you connected, connection
time stamp, network type and the error report (if any) will only
exist in our servers for up to 72 hours and then vanish
permanently. Such data is short-term as for temporary purpose like
trouble-shooting. Other information will have a longer storage
period since it's necessary to keep the Service running as
expected, and will be stored as long as you are using the Service
unless you ask for the right to be forgotten.
6. Other Collectors
* Advertisers: Advertisers may be able to collect some of your
information independently from Super VPN.
ironSource, InMobi. You
can click directly to learn more details about them.
* If we have a good-faith belief that it is reasonably necessary
to comply with a law, regulation, legal process or governmental
request, we may preserve or disclose your data according to such
law enforcement requests.
* This may include legal requests from the jurisdictions which we
are operating under.
8. Your Rights
* You have the rights to access, correct, transfer, be forgotten
or object to the processing of your personal data, you can also
lodge a complaint to the competent supervisory authority. If you
want to exercise such rights or have any questions about this
Policy, just contact us.
* Please note that we may need a month to respond and ask you to
verify your identity before responding.
- * Our email is: firstname.lastname@example.org